FAQ’s/Store Policies

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• Pricing for Custom Designs is on a one-on-one client basis and varies.

• Customs are completed on a 2 - 3 month turn-around from the appointment date. If needing sooner a rush fee will apply.

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• Pricing for Alterations can be found on the alterations tab.

• Standard Alterations are completed on a 2 week turn-around from the appointment date. If needing sooner a rush fee will apply.

• Special Occasion Alterations are completed on a 3 - 4 week turn-around from the appointment date. If needing sooner a rush fee will apply.

• Wedding Gown Alterations are completed on a 2 month turn-around from the appointment date. If needing sooner a rush fee will apply.

• Please bring the shoes & undergarments you’ll be wearing with your garment for the alterations appointment. If you do not have the shoes you’ll be wearing yet, please bring some that are similar with a similar heel hight. This will insure correct fit of your garment.

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• Pricing for Embroidery can be found on the embroidery tab.

• Embroidery is completed on a 1 week turn-around from the appointment date. If needing sooner a rush fee will apply.

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• We ask that you please cancel or reschedule your appointment at least 1 day before the beginning of your appointment time or you may be charged a cancellation fee. A Cancellation Fee of $15 would apply if you miss or do not cancel your appointment 24 hours in advance from the appointment date and time.

• Please no more than 2 extra guess.

• Shipping is available upon request.